Alaska Data Technologies, LLC will service IBM Compatible personal computer clones, virtually any brand of impact or laser printer or fax machine, Eaton Powerware and American Power Conversion (APC) Uninterruptible Power Supplies.
In-Shop Service
$90.00 per hour, one-hour minimum diagnostic charge applied to repair total. Customer must transport machine to and from shop. Computers, printers, facsimile (FAX)and Uninterruptible Power Supplies (UPS).
On-Site Service
$125.00 Standard, $188.00 after hours/emergency per hour, one-hour minimum. This service includes all work done to resolve an operational dysfunction of a particular hardware and or software/operating system, computers, printers, FAX and UPS. Operational assistance, hardware installation or modification (brand name or white box), software installation or modification (Novell, Windows, Linux and Apple), network installation or modification (fiber optic, wired and wireless), systems survey, or diagnostics.
Maintenance Contracts
Available for computers, printers, FAX, UPS and networks. Each contract is tailored to the individual customer's needs.
Consumable Items
Toner and drum cartridges are available for many types of printers and FAX. Delivery provided at no extra charge within the Anchorage bowl.
Customer Cross Section
Home-based businesses, retail stores, restaurants, wholesalers and legal, medical, accounting, property management, and real estate offices.
Payment Terms
Payment is expected when services are rendered or products delivered. We accept cash, check, VISA, MasterCard and Discover credit cards. Terms of net 15 or 30 days are available by previous arrangement with the service department.
Standard Warranty
30 days on labor, 90 days on parts. Exceptions: cleaning, batteries and software.
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